You Need To Get Rid Of The Edgeight Error When Sending New Instance Emails.

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You may have encountered an error code indicating an Edgeight error while sending a new instance of email. As it turns out, there are several steps you can take to fix this problem, which we’ll cover a little later.

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    Symptoms Or Errors

    EdgeSight does not send multiple email notifications.

    Solution

    Configuring Antivirus Software

    You must configure the antivirus software running on the EdgeSight server and all managed devices (computers that have the EdgeSight agent enabled) to disable certain procedures and files. If you do not exclude these files and processes, communication between the agents and the server may be interrupted, which will affect the performance of the devices being scanned.

    Note. The paths and filenames provided are always based on the default installation values ​​for EdgeSight and other software components. If customers have specified non-standard paths in addition to filenames, use the values ​​that apply to your installation. You can use the About page of the EdgeSight Server console to determine the file names andinstallation paths on the server.

    To configure PC software on devices with EdgeSight Agent:

    1. Ensure that the use of the agent service hosting the script is not write-locked:
      % ProgramFiles% Citrix System Monitoring Agent Core rscorsvc.exe

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    2. Step 1: Download and install ASR Pro
    3. Step 2: Launch the program and follow the on-screen instructions
    4. Step 3: Scan your computer for errors and fix them automatically